Play Responsibly

Responsible Gaming
at romabet

Gaming should always be fun — never a source of stress or financial hardship. At romabet, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to keep their gaming experience safe, enjoyable, and within healthy limits.

21+ romabet is strictly for players aged 21 and above.

romabet is committed to providing a safe, fair, and responsible gaming environment for all players across the Philippines.

Our Responsible Gaming Commitments

Six pillars that define how romabet protects every player on our platform.

Strict 21+ Age Verification

romabet enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Every account undergoes KYC verification to confirm age and identity before any real-money play is permitted. 21+

Deposit Limits

Set daily, weekly, or monthly deposit limits on your romabet account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced and can be increased only after a 7-day cooling-off period.

Session Time Reminders

romabet lets you set session time reminders so you always know how long you have been playing. When your set time is reached, you will receive a notification prompting you to take a break and step away from the screen.

Self-Exclusion

If you feel you need a break from gambling, romabet's self-exclusion tool allows you to temporarily or permanently suspend your account. Self-exclusion periods range from 30 days to permanent closure. During exclusion, you will not receive any promotional communications.

Loss Limits

In addition to deposit limits, romabet allows you to set a maximum loss threshold per day, week, or month. Once your loss limit is reached, your account will be automatically restricted from further play until the limit period resets.

24/7 Support

Our dedicated responsible gaming support team is available around the clock via live chat. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, romabet's team is always here for you.

Your Player Tools

romabet puts you in control. All responsible gaming tools are accessible directly from your account settings. Here is a quick overview of what is available to every registered player on the romabet platform:

Deposit Limit Manager

Go to Account Settings → Responsible Gaming → Deposit Limits. Set your preferred daily, weekly, or monthly cap in Philippine Peso (₱). Reductions apply instantly; increases require a 7-day waiting period for your protection.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or place bets. This is different from full self-exclusion and is designed for short-term breaks.

Self-Exclusion Request

For longer-term breaks, self-exclusion suspends your romabet account for a minimum of 30 days up to permanent closure. Contact our support team via live chat to activate self-exclusion. Once active, it cannot be reversed until the exclusion period ends.

Activity Statement

View a full history of your deposits, withdrawals, wins, and losses on romabet. Reviewing your activity statement regularly is a healthy habit that helps you stay aware of your gaming patterns and spending.

Know the Warning Signs

Problem gambling can affect anyone. It does not matter if you are from Manila, Cebu, Davao, or anywhere else in the Philippines — the signs are the same. Ask yourself honestly: do any of the following apply to you?

I spend more money on gambling than I originally planned.

I gamble to escape stress, anxiety, or personal problems.

I have borrowed money or sold belongings to fund my gambling.

I feel restless or irritable when I try to cut down on gambling.

I have lied to family or friends about how much I gamble.

I chase losses — betting more to try to win back what I lost.

Gambling has caused problems in my relationships or at work.

I think about gambling constantly, even when I am not playing.

If you answered yes to two or more of the above:

You may be experiencing problem gambling. Please reach out to romabet's support team immediately via live chat, or contact a professional counseling service. You are not alone, and help is available.

External Support Resources

romabet encourages players who need additional support to reach out to professional organizations. The following resources are available to Filipino players:

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) promotes responsible gaming across all licensed operators in the Philippines. PAGCOR's responsible gaming framework sets the standards that romabet follows to protect Filipino players.

National Center for Mental Health

The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions such as problem gambling. Filipino players experiencing gambling-related distress are encouraged to seek professional help from qualified counselors.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly across Metro Manila and other major cities.

romabet's Commitment to PAGCOR Standards

romabet operates in alignment with PAGCOR's responsible gaming guidelines, which are designed to protect Filipino players and ensure that online gaming remains a safe and regulated activity. Our responsible gaming program includes player verification, self-exclusion coordination, and staff training on identifying and assisting at-risk players.

We are committed to continuous improvement of our responsible gaming practices. If you have feedback on how romabet can better support responsible gaming, please contact us via live chat. Your input helps us build a safer platform for all Filipino players.

21+

Strict 21+ Age Policy at romabet

Under Philippine law and PAGCOR regulations, participation in casino-style gambling is restricted to individuals aged 21 years and above. romabet strictly enforces this requirement. All new players must complete identity verification (KYC) before making any real-money deposits or placing bets on the platform.

If romabet suspects that a player is under the age of 21, the account will be immediately suspended pending verification. Any winnings accumulated by an underage player will be forfeited. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has accessed romabet, please contact our support team immediately via live chat.

Responsible Gamingat romabet