At romabet, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
Six core privacy principles that guide how we handle your personal information every single day.
This Privacy Policy ("Policy") describes how romabet ("romabet," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the romabet website at romabet.one and all associated services (collectively, the "Platform").
romabet is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC").
By registering an account on romabet or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the romabet Platform.
When you register for a romabet account, complete identity verification, make transactions, or contact our support team, we collect the following categories of personal data:
When you access the romabet Platform, we automatically collect certain technical and usage data, including:
romabet may receive personal data about you from third-party identity verification providers, payment processors, fraud detection services, and, where applicable, from publicly available sources for AML compliance purposes.
romabet uses your personal data for the following purposes:
romabet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
romabet may share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
romabet may disclose your personal data to government authorities, law enforcement agencies, the National Privacy Commission, or other regulatory bodies where required by law, court order, or in connection with legal proceedings. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments.
romabet does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is strictly limited to what is necessary for the purposes described in this Policy.
Cookies are small text files placed on your device when you visit the romabet Platform. They help us recognize your device, remember your preferences, keep you logged in, and understand how you use our Platform.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the romabet Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate securely.
romabet retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary for legitimate business purposes. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
romabet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, romabet will notify the National Privacy Commission and affected players in accordance with the requirements of the DPA and its IRR.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by romabet:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days in accordance with the DPA.
The romabet Platform is strictly intended for individuals aged 21 years and above. 21+ romabet does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account and delete the data in question.
If you believe that a minor has registered on the romabet Platform, please contact us immediately at [email protected] so that we can take appropriate action.
romabet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.
Your continued use of the romabet Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by romabet, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.
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